AI and Machine Learning Update from Rising

Workday introduced several future features based on its investment in artificial intelligence and machine learning.  The Workday Assistant will leverage AI to provide a new conversational user experience within Workday applications and through external tools like Slack.  Users will be able to pose questions like “How much vacation do I have per year?” and “What is the expense policy?” Workday will also begin to suggest tasks based on prior behavior.

For Workday Financials, machine learning will be used to provide automated insights throughout the application:

• Enhance accounting reconciliation with automated matching and anomaly detection

• Facilitate customer collections by predicting and identifying risky customers and late payments

• Automate expense reporting by automatically reading receipts

One of Workday’s key goals for these features is to enable businesses to move to a calendar where close activities are conducted throughout the month.  This will enable a shorter close cycle and allow accounting and finance teams to dedicate more resources to strategic resources. These features will be gradually introduced beginning with Workday 32.